A retailer or shop is a business that presents a selection of goods or services and offers to sell them to customers for money or other goods. Shopping is an activity in which a customer browses the available goods or services presented by one or more retailers with the intent to purchase a suitable selection of them. In some contexts it may be considered a leisure activity as well as an economic one.
The shopping experience can range from delightful to terrible, based on a variety of factors including how the customer is treated, convenience, and mood.
The shopping experience can also be influenced by other shoppers. For example, research from a field experiment found that male and female shoppers who were accidentally touched from behind by other shoppers left a store earlier than people who had not been touched and evaluated brands more negatively, resulting in the Accidental Interpersonal Touch effect.
"Window shopping" is browsing with no intent to purchase, either as a recreational activity or to plan a later purchase.
According to a 2000 report, in New York women purchase 80% of all consumer goods and influence 80% of health-care decisions.
Famous quotes containing the word shopping:
“The new shopping malls make possible the synthesis of all consumer activities, not least of which are shopping, flirting with objects, idle wandering, and all the permutations of these.”
—Jean Baudrillard (b. 1929)
“Most baby books also tend to romanticize the mother who stays at home, as if she really spends her entire day doing nothing but beaming at the baby and whipping up educational toys from pieces of string, rather than balancing cooing time with laundry, cleaning, shopping and cooking.”
—Susan Chira (20th century)
“It was easy to see how upsetting it would be if women began to love freely where love came to them. An abyss would open in the principal shopping street of every town.”
—Christina Stead (19021983)