2001 Scottish League Cup Final - Match Details

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“The ease with which problems are understood and solved on paper, in books and magazine articles, is never matched by the reality of the mother’s experience. . . . Her child’s behavior often does not follow the storybook version. Her own feelings don’t match the way she has been told she ought to feel. . . . There is something wrong with either her child or her, she thinks. Either way, she accepts the blame and guilt.”
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“Patience is a most necessary qualification for business; many a man would rather you heard his story than granted his request. One must seem to hear the unreasonable demands of the petulant, unmoved, and the tedious details of the dull, untired. That is the least price that a man must pay for a high station.”
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