Organizational Memory
Organizational memory (OM) (sometimes called institutional or corporate memory) is the accumulated body of data, information, and knowledge created in the course of an individual organization’s existence. Falling under the wider disciplinary umbrella of knowledge management, it has two repositories: an organization's archives, including its electronic data bases; and individuals’ memories.
Organizational memory can only be applied if it can be accessed. To make use of it, organizations must have effective retrieval systems for their archives and good memory recall among the individuals that make up the organization. Its importance to an organization depends upon how well individuals can apply it, a discipline known as experiential learning or evidence-based practice. In the case of individuals’ memories, organizational memory’s veracity is invariably compromised by the inherent limitations of human memory. Individuals’ reluctance to admit to mistakes and difficulties compounds the problem. The actively encouraged flexible labor market has imposed an Alzheimer's-like corporate amnesia on organizations that creates an inability to benefit from hindsight.
Read more about Organizational Memory: The Nature of Organizational Memory, The Difference Between Explicit and Tacit Knowledge, How Experiential Learning Works, Types, Exploring Organizational Memory, See Also, Bibliography
Famous quotes containing the word memory:
“It is not however, adulthood itself, but parenthood that forms the glass shroud of memory. For there is an interesting quirk in the memory of women. At 30, women see their adolescence quite clearly. At 30 a woman’s adolescence remains a facet fitting into her current self.... At 40, however, memories of adolescence are blurred. Women of this age look much more to their earlier childhood for memories of themselves and of their mothers. This links up to her typical parenting phase.”
—Terri Apter (20th century)