Statistics and Ratings
In 2008, PDX handled 14,299,234 passengers and had non-stop commercial air service to 16 of the 17 most populated US Metropolitan Statistical Areas. There was an average of 1.2 million passengers on 17,600 commercial flight operations per month. The airport also handled 19,500 short tons of air freight per month.
In 2006, 2007, 2008, and 2010, PDX was identified as the top airport for business travelers in the United States by Condé Nast Traveler magazine. The Condé Nast ranking was based upon criteria including location and access, ease of connections, food, shops, amenities, comfort and design, and perceived safety and security; PDX received the top overall score, and the magazine noted the airport’s environmentally friendly initiatives, including the airport's use of solar panels for power, its connection to the MAX Light Rail, and its recycling of its restaurants' used oil and grease.
In 2008, a J.D. Power study contradicted the magazine's assessment, ranking the airport 19th in overall airport satisfaction out of 21 U.S. airports with from 10 to 30 million passengers per year. It scored PDX "average" in the categories of check-in/baggage check, security check, and baggage claims. It also scored at the bottom of several categories, including overall airport satisfaction, airport accessibility, terminal facilities and food and retail services.
Read more about this topic: Portland International Airport
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