Net Promoter is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research.
Read more about Net Promoter: Overview, Criticism of NPS
Famous quotes containing the words net and/or promoter:
“A man’s whole life is taxed for the least thing well done. It is its net result.”
—Henry David Thoreau (1817–1862)
“What every artist should try to prevent is the car, in which is our civilized life, plunging over the side of the precipice—the exhibitionist extremist promoter driving the whole bag of tricks into a nihilistic nothingness or zero.”
—Wyndham Lewis (1882–1957)