Net Promoter is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research.
Read more about Net Promoter: Overview, Criticism of NPS
Famous quotes containing the words net and/or promoter:
“Afraid lest he be caught up in a net of words, tripped up, bewildered and so defeated—thrown aside—a man hesitates to write down his innermost convictions.”
—William Carlos Williams (1883–1963)
“What every artist should try to prevent is the car, in which is our civilized life, plunging over the side of the precipice—the exhibitionist extremist promoter driving the whole bag of tricks into a nihilistic nothingness or zero.”
—Wyndham Lewis (1882–1957)