Frank Luntz - Use of Language

Use of Language

Luntz frequently tests word and phrase choices using focus groups and interviews. His stated purpose in this is the goal of causing audiences to react based on emotion. "80 percent of our life is emotion, and only 20 percent is intellect. I am much more interested in how you feel than how you think." "If I respond to you quietly, the viewer at home is going to have a different reaction than if I respond to you with emotion and with passion and I wave my arms around. Somebody like this is an intellectual; somebody like this is a freak."

In an article in The New Yorker Luntz is quoted as saying, "The way my words are created is by taking the words of others.... I've moderated an average of a hundred plus focus groups a year over five years... I show them language that I've created. Then I leave a line for them to create language for me."

In a January 9, 2007, interview on Fresh Air with Terry Gross, Luntz redefined the term "Orwellian" in a positive sense, saying that if one reads Orwell's Essay On Language (presumably referring to Politics and the English Language), "To be 'Orwellian' is to speak with absolute clarity, to be succinct, to explain what the event is, to talk about what triggers something happening… and to do so without any pejorative whatsoever."

Luntz's description of "Orwellian" is considered to contradict both its popularly defined meaning as well as that defined by George Orwell. Luntz believes that Orwell would not have approved of many of the uses to which his pseudonym is applied by quoting Orwell's essay "Politics and the English Language", where Luntz focuses on how Orwell derides the use of cliché and dying metaphors.

Luntz's description of his job revolves around exploiting the emotional content of language. "It's all emotion. But there's nothing wrong with emotion. When we are in love, we are not rational; we are emotional." "...my job is to look for the words that trigger the emotion." "We know that words and emotion together are the most powerful force known to mankind.."

Additionally in his January 9, 2007, interview on Fresh Air, Luntz discussed his use of the term, "energy exploration" (oil drilling). His research on the matter involved showing people a picture of current oil drilling and asking if in the picture it "looks like exploration or drilling." He said that 90 percent of the people he spoke to said it looked like exploring. "Therefore I'd argue that it is a more appropriate way to communicate." He went on to say "if the public says after looking at the pictures, that doesn't look like my definition of drilling—it looks like my definition of exploring—then don't you think we should be calling it what people see it to be, rather than adding a political aspect to it all?" Terry Gross responded: "Should we be calling it what it actually is, as opposed to what somebody thinks it might be? The difference between exploration and actually getting out the oil—they're two different things, aren't they?"

James L. Martin, chairman of the conservative 60 Plus Association, described Luntz's role as being that of pollster and popularizer of the phrase "death tax".

Martin gained an important ally in GOP pollster Frank Luntz, whose polling revealed that "death tax" sparked voter resentment in a way that "inheritance tax" and "estate tax" couldn't match. After all, who wouldn't be opposed to a "tax on death"? Luntz shared his findings with Republicans and included the phrase in the GOP's Contract with America. Luntz went so far as to recommend in a memo to GOP lawmakers that they stage press conferences "at your local mortuary" to dramatize the issue. "I believe this backdrop will clearly resonate with your constituents," he wrote. "Death is something the American people understand." Apparently, he's right. Spurred by Luntz, Republicans have employed the term "death tax" so aggressively that it has entered the popular lexicon. Nonpartisan venues like newspapers and magazines have begun to use it in a neutral context--a coup for abolitionists like Martin.