Criticism
The company is often criticised for poor services as well as expensive fees, especially when compared with other telecommunications companies. Poor policy, such as constantly increasing fees for local calls (where 90% of all calls occur) and lowering fees for international calls (that are still twice as expensive as those offered by mobile or fixed alternatives) have driven subscribers away from Romtelecom to other companies after the fixed-line telecommunications market was liberalised in 2003. Additionally, 250,000 fixed line customers out of 5.4 million subscribers nationwide currently subscribe to other companies, such as RDS.Tel or Astral Telecom (now part of UPC Romania). Nonetheless, as of 2005, Romtelecom still maintains approximately 95% market share in the fixed line telephony market. However, as of 2007, the company is in a process of severely lowering tariffs, offering all-inclusive plans, and triple play system in order to both gain new subscribers and recover lost customers.
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Famous quotes containing the word criticism:
“The critic lives at second hand. He writes about. The poem, the novel, or the play must be given to him; criticism exists by the grace of other men’s genius. By virtue of style, criticism can itself become literature. But usually this occurs only when the writer is acting as critic of his own work or as outrider to his own poetics, when the criticism of Coleridge is work in progress or that of T.S. Eliot propaganda.”
—George Steiner (b. 1929)
“I, with other Americans, have perhaps unduly resented the stream of criticism of American life ... more particularly have I resented the sneers at Main Street. For I have known that in the cottages that lay behind the street rested the strength of our national character.”
—Herbert Hoover (1874–1964)
“In criticism I will be bold, and as sternly, absolutely just with friend and foe. From this purpose nothing shall turn me.”
—Edgar Allan Poe (1809–1845)