Criticism
The company is often criticised for poor services as well as expensive fees, especially when compared with other telecommunications companies. Poor policy, such as constantly increasing fees for local calls (where 90% of all calls occur) and lowering fees for international calls (that are still twice as expensive as those offered by mobile or fixed alternatives) have driven subscribers away from Romtelecom to other companies after the fixed-line telecommunications market was liberalised in 2003. Additionally, 250,000 fixed line customers out of 5.4 million subscribers nationwide currently subscribe to other companies, such as RDS.Tel or Astral Telecom (now part of UPC Romania). Nonetheless, as of 2005, Romtelecom still maintains approximately 95% market share in the fixed line telephony market. However, as of 2007, the company is in a process of severely lowering tariffs, offering all-inclusive plans, and triple play system in order to both gain new subscribers and recover lost customers.
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Famous quotes containing the word criticism:
“However intense my experience, I am conscious of the presence and criticism of a part of me, which, as it were, is not a part of me, but a spectator, sharing no experience, but taking note of it, and that is no more I than it is you. When the play, it may be the tragedy, of life is over, the spectator goes his way. It was a kind of fiction, a work of the imagination only, so far as he was concerned.”
—Henry David Thoreau (1817–1862)
“To be just, that is to say, to justify its existence, criticism should be partial, passionate and political, that is to say, written from an exclusive point of view, but a point of view that opens up the widest horizons.”
—Charles Baudelaire (1821–1867)
“It is the will of God that we must have critics, and missionaries, and Congressmen, and humorists, and we must bear the burden. Meantime, I seem to have been drifting into criticism myself. But that is nothing. At the worst, criticism is nothing more than a crime, and I am not unused to that.”
—Mark Twain [Samuel Langhorne Clemens] (1835–1910)