Famous quotes containing the words customer and/or loyalty:
“The elements of success in this business do not differ from the elements of success in any other. Competition is keen and bitter. Advertising is as large an element as in any other business, and since the usual avenues of successful exploitation are closed to the profession, the adage that the best advertisement is a pleased customer is doubly true for this business.”
—Madeleine [Blair], U.S. prostitute and “madam.” Madeleine, ch. 5 (1919)
“Mine honesty and I begin to square.
The loyalty well held to fools does make
Our faith mere folly; yet he that can endure
To follow with allegiance a fall’n lord
Does conquer him that did his master conquer
And earns a place i’ the story.”
—William Shakespeare (1564–1616)