Misleading Warranty Claims in Italy
On December, 27th, 2011, Apple was fined a total of €900,000 (around $1.2m) by the Italian Antitrust Authority for failing to properly inform customers of their legal right to two years of warranty service under Italy's Consumer Code. According to the Italian agency Apple only disclosed its own standard one-year warranty and offered to sell customers AppleCare for one additional year instead of abiding by the law. The agency fined Apple €400,000 for failing to disclose the legally-mandated two-year warranty and €500,000 for selling overlapping AppleCare coverage.
Read more about this topic: Criticism Of Apple Inc.
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