Staff Qualifications
In the United States, those who staff library reference desks are usually required to have an accredited Masters degree in Library Science from the American Library Association. (In Sri Lanka Sri Lanaka Library Association's Library and Information Science) However, if there is a lack of qualified applicants, particularly in rural areas of the country, a person with an Associate Degree, a Certificate in Library Technology, or a Bachelors Degree in Library Science may be performing these duties. In many academic libraries, student assistants are used as the primary contact, sometimes at an "information desk."
Read more about this topic: Library Reference Desk
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“We achieve “active” mastery over illness and death by delegating all responsibility for their management to physicians, and by exiling the sick and the dying to hospitals. But hospitals serve the convenience of staff not patients: we cannot be properly ill in a hospital, nor die in one decently; we can do so only among those who love and value us. The result is the institutionalized dehumanization of the ill, characteristic of our age.”
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