Library Reference Desk - Staff Qualifications

Staff Qualifications

In the United States, those who staff library reference desks are usually required to have an accredited Masters degree in Library Science from the American Library Association. (In Sri Lanka Sri Lanaka Library Association's Library and Information Science) However, if there is a lack of qualified applicants, particularly in rural areas of the country, a person with an Associate Degree, a Certificate in Library Technology, or a Bachelors Degree in Library Science may be performing these duties. In many academic libraries, student assistants are used as the primary contact, sometimes at an "information desk."