Services
WorldWide Access offered typical ISP accounts of the era, including terminal dial-up into BSD/OS UNIX shell systems, SLIP, and PPP; web hosting; UUCP and mail hosting; DNS registration and hosting; and leased-line circuits. The company also offered tech support for Macintosh computers, which was somewhat of a rarity at the time. WorldWide Access focused its sales efforts on signup up corporate clients but the company also served thousands of residential customers. The company focused heavily on customer service excellence and was considered to be one of the better ISP operations in the Chicago area. WWA was rumored to be one of the rare profitable ISPs that had been obtained by Verio during its acquisition binge of the late 90s.
WWA used a take-out sashimi menu from a sushi restaurant to choose hostnames for its systems. At the time of the Verio acquisition, the menu had been nearly exhausted.
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