Facilities
Welwyn Garden City was refurbished by First Capital Connect during 2007, which saw new lighting being installed and new waiting rooms and toilets on each platform, using existing buildings. The refurbishments also saw the installation of Automatic Ticket Gates and two new platform shelters further along the platforms from the canopies. There is also a station buffet/bar located on Platforms 1 and 2.
The station has direct access to the Howard Centre. The shopping centre also incorporates the station's ticket office on the first floor. There are 5 ticket machines; 3 standard touch screen machines, one "FAST-TICKET" machine and one "Credit/Debit Card Only" machine. There are also telephones and help-points throughout the station.
Towards the end of 2007 Welwyn Garden City was awarded "Secure Station" status, along with many other stations along the Great Northern route as part of a stations improvement programme by First Capital Connect. As part of this award, many additional cameras were installed at the station.
Read more about this topic: Welwyn Garden City Railway Station
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