Verizon High Speed Internet - Criticism

Criticism

Some analysts see Verizon's lowest DSL prices merely as introductory "bait and switch" loss leader campaigns. For example, SBC and Verizon both implement these plans under a 24-month contract that, when expired, jumps to a higher monthly rate (although Verizon does offer a lifetime option that has a continuous fixed rate). Similarly, Verizon aggressively markets to households who have signed up for the promotional-rate DSL to upgrade them to new FiOS service which, once switched to, eliminates DSL as an option to the household, from any provider, unless the copper wires are re-laid to the premises. In 2012 Verizon reported a decline in the number of DSL customers.

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