Philippines' 1st ISO Certified Local University
UMak has earned the coveted ISO (International Organization for Standardization) 9001:2008 Certification from SGS Philippines, becoming the first local university in the country to be ISO-certified. With its ISO certification, UMak becomes a veritable world-class institution of higher learning. UMak has successfully passed the Stage 2 Audit of the (ISO) 9001-2008 conducted on December 12–13, 2011. UMak passed the ISO certification criteria for the following processes: Admission, Registration, Release of Grades, and Issuance of Transcript of Records through the effort of the core process owners and their heads. In its audit report, SGS Philippines also noted as a best practice the university’s Quality Management System method of tracking the status of objectives, including monitoring and data analysis. Also incorporated in the UMAK certification were its support offices, including the Human Resource Development Office, General Services Office, Supply and Property Maintenance Office, and Information Technology Center.
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