United States Capitol Visitor Center - Operations and Features

Operations and Features

The space is mainly designed for use as a holding zone for visitors waiting to take tours of the Capitol. The number of annual visitors to the Capitol has tripled from 1,000,000 in 1970 to nearly 3,000,000 as of recent times, and it has become difficult to deal with the congestion caused by such crowds. In the past, visitors were required to line up on the Capitol's east stairs, sometimes stretching all the way to 1st Street East. This wait could last hours and no protection was offered against inclement weather. Tickets were not timed and were on a first come, first served basis.

With the addition of the CVC, visitors now have a secure, handicap-accessible, and educational place to wait before their Capitol tours commence. Visitors are free to explore the CVC, which houses an exhibition hall, two gift shops, and a 530-seat food court. Visiting the CVC and the Capitol are free. Tickets for Capitol tours are also free and are available online for order ahead of time.

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