Taxicabs of Singapore - Operations

Operations

Taxis are predominantly operated by large companies, which require a Taxi Operator Licence (TOL) from the Land Transport Authority (LTA). Holders of the TOL are required to comply with LTA's Quality of Service (QoS) standards, codes of practice and audit directions, failure of which the LTA may revoke the licence. There are seven companies holding the TOL currently, namely:

Holding company Taxi company Brand Dominant
colour
Fleet Incorporated Link
ComfortDelGro Corporation,
Singapore Technologies Kinetics
CityCab CityCab Yellow 5592 1995
ComfortDelGro Corporation Comfort Transportation Comfort Blue 10592 1970
Premier Rent A Car Premier Taxis Silvercab Silver 2016 2004
SMART Automobile Pte Ltd. SMART SMART Cabs Green 2441 2004
SMRT Corporation SMRT Taxis SMRT Taxis White over 3000 1989
Union Energy Transcab Services TransCab Red
and
white
3159 2004
Prime Car Rental & Taxi Services Prime Taxis Prime Copper 350 2007
Total 25,176^

^Including 505 individual Yellow-Top taxis

Although there are seven cab companies, CityCab, Comfort are part of a single company, ComfortDelGro. Comfort DelGro Yellow-Top taxis has ceased to exist in October 2007. A further 396 taxis are run by individual owners of their vehicles, c ]. These taxis are required to be replaced every eight years, or they may choose to have their licence acquired by Yellow-Top Cab and become a hirer of the taxi company. These taxis are expected to eventually cease to exist, however, as all new taxi drivers are required to hire their taxis from any of the TOL holders.

All taxi drivers in Singapore are required to hold a valid Taxi Driver's Vocational Licence (TDVL) issued by the Land Transport Authority, after having met basic pre-requisites and successfully completed a training course in the Singapore Taxi Academy and passing a theory test. Holders of the licence may then approach any of the seven TOL holding companies to hire a taxi on a daily rental basis, the rental rate and associated benefits of which varies between the various companies. As at May 2010, there were a total of 91,230 TDVL holders in Singapore.

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