Stevenage Railway Station - Facilities

Facilities

The station has two separate ticket offices - East Coast and First Capital Connect - though in practice each will sell each other's tickets. There are also seven ticket machines. There are toilets at street level (but not on the platforms) and restricted lift access from the station to both the station's platforms.

The station also has automatic ticket barriers, which were installed by First Capital Connect shortly after taking over the route, as a revenue protection exercise and to improve security at the station. There is a snack bar, coffee bar, and a dry-cleaner's at street level and two coffee bars at platform level, with one per platform. The newsagent previously at street level closed in January 2013.

Both platform have indoor waiting rooms that were refurbished in May 2012 as part of a wider scheme by First Capital Connect to refurbish and add waiting rooms across the Great Northern Route, and there is also outdoor seating along the length of the platforms.

The station is a short walk on a walkway from Stevenage Bus Station, and is opposite a leisure complex that includes the Gordon Craig Theatre.

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