Staples (Canada) - Services

Services

Staples Canada stores maintain their own private-label brand under the name "Staples."

Stores offers a wide range of office supplies and has its departments divided into the following categories:

• Office Supplies, encompassing pens, papers, folders, envelopes, binders and other basic office supply products
• Furniture, featuring chairs, office desks, filing cabinets, banquet tables and accessories
• Technology, featuring laptop, tablets, and desktop computers, printers, projectors, and other technology products such as calculators and cash registers
• EasyTech, offering repairs on both laptops and desktops, as well as installations, setups and networking
• Copy & Print Centre, offering full- and self-serve black and white and colour photocopying/printing, binding, booklet making, lamination, customer printing (business cards, letterheads, envelopes, etc.), Purolator shipping centre, and other document services

Some of the larger stores also feature 24-hour copy centre services, and all stores feature in-store and on-site technical services for computers, named EasyTech (Équipe Technique Fiable in Quebec). EasyTech also provides warranty repairs as well as in-home/office setups.

Staples also offers Extended Service Plan and Furniture Protection Plan. The Extended Service Plan is available on most electronics, offering over the counter replacement plans for non-computer items under $249.99 CAD, repair plans for items that cost $250 or over and for computers, and a one-time Accidental Damage Plan for laptops and for cameras. The Furniture Protection Plan is available on all furniture pieces; when your furniture item needs repair, a serviceman will repair your item on-site, for free. In some areas, a serviceman is not available. If that is the case, then Staples will "buy you out" and send you store credit for the amount spent on the furniture item.