Revenue Protection Inspector - United Kingdom

United Kingdom

Revenue Inspectors and Officers mostly work at railway stations checking passengers' tickets as they board and alight trains. They are also found on board trains, often assisting the onboard traincrew. Inspectors may begin an investigation if they believe a passenger is travelling in first class accommodation holding a standard class ticket, an adult travelling on a child ticket or if the passenger has travelled beyond the destination printed on their ticket, with the intent to avoid their correct rail fare. If the Revenue Inspector or Officer believes there was intent to avoid payment a Penalty Fare may be issued. Inspectors usually wear a uniform provided by their employer but also work in civilian clothing.

In some areas, penalty fare schemes operate with a minimum charge of £20, or double the single fare to the next station stop - whichever is the greater. These penalty fare areas are clearly advertised with large yellow station posters. If the journey is to be continued, the fare for the remaining portion is also taken into account.

Inspectors are also charged with the duty of investigating Railway offences within the codes and practices of the Police and Criminal Evidence Act. In the discharge of this duty the Inspector cautions potential fare evaders before interviewing them for the purpose of reporting the offender for possible prosecution. If found guilty, offenders can currently face a maximum of a £1000 fine or three months in prison.

Currently, East Midlands Trains, Merseyrail, Southern, South West Trains, London Midland, London Overground, South Eastern Trains, c2c, Greater Anglia, First Capital Connect, Chiltern Railways, Heathrow Connect and First Great Western are some of the Train Operating Companies that participate in the penalty fare scheme.

Transport for London currently recruits over 200 Revenue Protection Inspectors that work on the Bus network alone. Due to the introduction of 'Articulated Buses' to London, TfL is now recruiting an extra 150 inspectors to combat the increased fare evasion.

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