Background
In the early 1950s the airline industry was undergoing explosive growth. A serious limiting factor was the time taken to make a single booking, which could take upwards of 90 minutes in total. TCA found their bookings typically involved between three and seven calls to the centralized booking centre in Toronto, where telephone operators would scan flight status displayed on a huge board showing all scheduled flights one month into the future. Bookings past that time could not be made, nor could an agent reliably know anything other than if the flight was full or not – to book two seats was much more complex, requiring the operator to find the "flight card" for that flight in a filing cabinet.
In 1946 American Airlines decided to tackle this problem through automation, introducing the Reservisor, a simple electromechanical computer based on telephone switching systems. Newer versions of the Reservisor included magnetic drum systems for storing flight information further into the future. The ultimate version of the system, the Magnetronic Reservisor, was installed in 1956 and could store data for 2,000 flights a day up to one month into the future. Reservisors were later sold to a number of airlines, as well as Sheraton for hotel bookings, and Goodyear for inventory control.
Read more about this topic: Reser Vec
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