Public Library - Services Offered

Services Offered

In addition to print books and periodicals, most public libraries today have a wide array of other media including audiobooks, e-books, CDs, cassettes, videotapes, and DVDs as well as facilities to access the Internet and inter-library loans (borrowing items from other libraries). Readers' advisory is a fundamental public library service that involves suggesting fiction and nonfiction titles (often called "readalikes").

Public libraries may also provide other services, such as community meeting rooms, storytelling sessions for infants, toddlers, preschool children, or after-school programs, all with an intention of developing early literacy skills and a love of books. In person and on-line programs for reader development, language learning, homework help, free lectures and cultural performances, and other community service programs are common offerings. One of the most popular programs offered in public libraries are summer reading programs for children, families, and adults. In rural areas, the local public library may have, in addition to its main branch, a mobile library service, consisting of one or more buses furnished as a small public library, serving the countryside according to a regular schedule.

Public libraries also provide materials for children, often housed in a special section. Child oriented websites with on-line educational games and programs specifically designed for younger library users are becoming increasingly popular. Services may be provided for other groups, such as large print or Braille materials, Books on tape, young adult literature and other materials for teenagers, or materials in other than the national language (in foreign languages).

California and Nevada now offer a new service called Link+. This new program links county libraries across the two states, allowing patrons access to books their library may not have in their collection.

Librarians at most public libraries provide reference and research help to the general public, usually at a reference desk but can often be done by telephone interview. As online discussion and social networking allow for remote access, reference is becoming available virtually through the use of the Internet and e-mail. Depending on the size of the library, there may be more than one desk; at some smaller libraries all transactions may occur at one desk, while large urban public libraries may employ subject-specialist librarians with the ability to staff multiple reference or information desks to answer queries about particular topics at any time during regular operating hours. Often the children's section in a public library has its own reference desk.

Public libraries are also increasingly making use of web 2.0 services, including the use of online social networks by libraries.

Public libraries in some countries pay authors when their books are borrowed from libraries. These are known as Public Lending Right program.