Monitoring Services
The monitoring service (central station) is a call center facility that is staffed at all times to receive calls from the system console. Monitoring service centers that are approved by Underwriters Laboratories (UL) have internal backup systems to add redundancy. Some monitoring services employ trained operators enabling them to better evaluate the severity of help requests. In most less developed countries however, response to panic alarms are slow.
Read more about this topic: Panic Button
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—Michel de Montaigne (1533–1592)