Monitoring Services
The monitoring service (central station) is a call center facility that is staffed at all times to receive calls from the system console. Monitoring service centers that are approved by Underwriters Laboratories (UL) have internal backup systems to add redundancy. Some monitoring services employ trained operators enabling them to better evaluate the severity of help requests. In most less developed countries however, response to panic alarms are slow.
Read more about this topic: Panic Button
Famous quotes containing the word services:
“Working women today are trying to achieve in the work world what men have achieved all along—but men have always had the help of a woman at home who took care of all the other details of living! Today the working woman is also that woman at home, and without support services in the workplace and a respect for the work women do within and outside the home, the attempt to do both is taking its toll—on women, on men, and on our children.”
—Jeanne Elium (20th century)