Impartial Third Party Role
Currently, the role is considered by some as a hallmark of an ethical organization and a key component of an integrated dispute resolution system, or complaint system. Sometimes referred to as the ultimate 'inside-outsider', an organizational Ombudsman adheres to professional standards strictly governing their confidentiality and neutrality. By virtue of their protected and highly placed internal role (e.g., reporting to a board of directors rather than to line or staff management), they can be particularly effective at working long-term with management to help effect change in policies, procedures, systems or structures that are problematic for employees or inefficient for the organization.
Associations and professional standards
The International Ombudsman Institute supports ombudsmen institutions to cooperate. The umbrella professional association for organizational ombudsmen is the International Ombudsman Association, which provides training and establishes standards of practice. Other non-profit think tanks, such as the Institute for Collaborative Engagement, have strongly supported the work and growth of the profession, as has the American Bar Association, through its support of standards and guidelines to establish organizational ombudsman offices.
Read more about this topic: Organizational Ombudsman
Famous quotes containing the words impartial, party and/or role:
“[Rutherford B. Hayes] was a patriotic citizen, a lover of the flag and of our free institutions, an industrious and conscientious civil officer, a soldier of dauntless courage, a loyal comrade and friend, a sympathetic and helpful neighbor, and the honored head of a happy Christian home. He has steadily grown in the public esteem, and the impartial historian will not fail to recognize the conscientiousness, the manliness, and the courage that so strongly characterized his whole public career.”
—Benjamin Harrison (1833–1901)
“I am proud to be a member of a party that opens its doors to all men—and closes its hearts to none.”
—Lyndon Baines Johnson (1908–1973)
“Whatever we’re doing, whoever we are, it isn’t enough. . . . Little wonder we have trouble finding role models to guide us through these shoals. No one less than God Herself could be all the things we’d like to be to all the people we’d like to feel approval from.”
—Melinda M. Marshall (20th century)