Organizational Citizenship Behavior (OCB) has been studied since the late 1970s. Over the past three decades, interest in these behaviors has increased substantially. Organizational behavior has been linked to overall organizational effectiveness, thus these types of employee behaviors have important consequences in the workplace.
Read more about Organizational Citizenship Behavior: Definition and Origin of The Construct, Multidimensionality, Behaviors Directed At The Individual and The Organization, Gender Differences, Relationship With CWB, Antecedents, Consequences, Measures
Famous quotes containing the words citizenship and/or behavior:
“Our citizenship in the United States is our national character. Our citizenship in any particular state is only our local distinction. By the latter we are known at home, by the former to the world. Our great title is AMERICANS—our inferior one varies with the place.”
—Thomas Paine (1737–1809)
“The ease with which problems are understood and solved on paper, in books and magazine articles, is never matched by the reality of the mother’s experience. . . . Her child’s behavior often does not follow the storybook version. Her own feelings don’t match the way she has been told she ought to feel. . . . There is something wrong with either her child or her, she thinks. Either way, she accepts the blame and guilt.”
—Elaine Heffner (20th century)