Organizational Citizenship Behavior (OCB) has been studied since the late 1970s. Over the past three decades, interest in these behaviors has increased substantially. Organizational behavior has been linked to overall organizational effectiveness, thus these types of employee behaviors have important consequences in the workplace.
Read more about Organizational Citizenship Behavior: Definition and Origin of The Construct, Multidimensionality, Behaviors Directed At The Individual and The Organization, Gender Differences, Relationship With CWB, Antecedents, Consequences, Measures
Famous quotes containing the words citizenship and/or behavior:
“Bohemia is nothing more than the little country in which you do not live. If you try to obtain citizenship in it, at once the court and retinue pack the royal archives and treasure and move away beyond the hills.”
—O. Henry [William Sydney Porter] (18621910)
“To be told that our childs behavior is normal offers little solace when our feelings are badly hurt, or when we worry that his actions are harmful at the moment or may be injurious to his future. It does not help me as a parent nor lessen my worries when my child drives carelessly, even dangerously, if I am told that this is normal behavior for children of his age. Id much prefer him to deviate from the norm and be a cautious driver!”
—Bruno Bettelheim (20th century)