Organizational Citizenship Behavior (OCB) has been studied since the late 1970s. Over the past three decades, interest in these behaviors has increased substantially. Organizational behavior has been linked to overall organizational effectiveness, thus these types of employee behaviors have important consequences in the workplace.
Read more about Organizational Citizenship Behavior: Definition and Origin of The Construct, Multidimensionality, Behaviors Directed At The Individual and The Organization, Gender Differences, Relationship With CWB, Antecedents, Consequences, Measures
Famous quotes containing the words citizenship and/or behavior:
“Bohemia is nothing more than the little country in which you do not live. If you try to obtain citizenship in it, at once the court and retinue pack the royal archives and treasure and move away beyond the hills.”
—O. Henry [William Sydney Porter] (1862–1910)
“Understanding child development takes the emphasis away from the child’s character—looking at the child as good or bad. The emphasis is put on behavior as communication. Discipline is thus seen as problem-solving. The child is helped to learn a more acceptable manner of communication.”
—Ellen Galinsky (20th century)