Ombudsmen in Australia - Other Complaint-handling and Review Agencies

Other Complaint-handling and Review Agencies

In some cases, it may be more appropriate for complaints to be investigated by the Information Commissioner (formerly the Privacy Commissioner) who investigates complaints about breaches of privacy; the Australian Human Rights Commission (previously the Human Rights and Equal Opportunity Commission) which investigates complaints about discrimination because of race, sex or disability; or one of the other avenues of Australian Government administrative review. Review Tribunals can review the merits of an agency's decision, and they also have the power to change a decision.

  • Administrative Appeals Tribunal (AAT)
  • Migration Review Tribunal (MRT)
  • National Alternative Dispute Resolution Advisory Council (NADRAC)
  • Office of the Commissioner for Complaints (for complaints about Commonwealth funded aged care services)
  • Privacy Commissioner
  • Refugee Review Tribunal (RRT)
  • Social Security Appeals Tribunal (SSAT)
  • Veterans' Review Board

There are also several children's commissioner agencies at state and territory level.

Read more about this topic:  Ombudsmen In Australia

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