Office of E Diplomacy - Major Programs of The Office of EDiplomacy

Major Programs of The Office of EDiplomacy

The Office of eDiplomacy runs several knowledge-management and new media technology programs for the State Department. Among the most prominent are:

• Diplopedia is the State Department's internal collaborative online wiki. Just as people create and edit articles on public wikis on the Internet, Department personnel use Diplopedia to create a broad, informative and expanding reference tool for knowledge-sharing about the Department, its programs and offices, and other international affairs subjects. The Department shares a read-only version of Diplopedia for internal U.S. Government interagency viewing. A classified version of Diplopedia serves as a gateway to information on the Department’s classified network.

• Communities @ State is an initiative enables and encourages Department personnel with shared professional interests to form online communities to publish information, connect with others, and create discussion. Transcending organizational boundaries and geographic constraints, these websites use a simple blogging tool to allow online community members to efficiently publish deliberative content. By choice of the community administrators, most of these online communities are available to members of the interagency foreign affairs community.

• Corridor is the State Department's professional networking platform for all personnel with access to State's OpenNet network. Although similar to external networking sites, Corridor is oriented towards the Department's foreign affairs professionals and personnel from other agencies who use OpenNet. It enables members to post their profiles; expand their professional network of connections; tap into the experience and expertise of colleagues worldwide; and form groups to communicate and collaborate based on shared professional and personal interests.

• The Virtual Student Foreign Service (VSFS) program is part of a growing effort by the State Department to harness technology and a commitment to global service among young people to facilitate new forms of diplomatic engagement. Working from college and university campuses in the United States and throughout the world, US citizen college students can engage with State Department domestic offices and US diplomatic posts overseas through nine-month virtual internships (eInternships). In early 2012, VSFS will expand to include crowd-sourcing through a micro-volunteering platform, allowing even more US college students an opportunity to conduct digital diplomacy, reflecting the realities of our networked world.

• TechCamps, a series of training events in cities around the world, are rapidly meeting the objectives of Secretary Clinton’s Civil Society 2.0 initiative. TechCamps are one to two day interactive conferences that bring together top technology experts with local and regional civil society organizations to provide training and strategic planning, with a focus on developing local solutions to local problems. TechCamps connect the organizations and entities that are working hard to solve social problems—NGO’s, educational institutions, activists, community groups, etc.-- with technologists that have access to easy-to-implement, low-cost technologies that they can often put to use immediately. Helping to accomplish goals like promoting their organization, recruiting new members, educating the public, raising money, mapping strategic data, using mobile apps, and building organizational capacity. They also convene private sector and foundation partners, to help ensure that viable solutions are sustainable long after participants return home.

• Tech@State connects technologists to targeted goals of the U.S. diplomacy and development agenda via networking events that combine physical and virtual presence. As part of Secretary Clinton's 21st Century Statecraft initiative, Tech@State connects established leaders, new innovators, government personnel, and others to work together on 21st century technology solutions to improve the education, health, and welfare of the world's population.

• The enterprise search project provides a versatile set of search tools to find knowledge resources on State’s unclassified intranet and certain State Department Internet web sites.

• This is a eDiplomacy D-I-Y project. Diplomatic posts can create Virtual Presence Posts (VPP) to broaden engagement with key cities, communities, regions, and countries without an American embassy or consulate building. Virtual Presence Posts may be a website or social networking platform whereby diplomats in nearby embassies or consulates may coordinate or showcase travel, public outreach programs, media events, or online webchats to create a "virtual" presence that is quite real to local populations.

• After developing and launching the State Department Sounding Board in 2009, Office of eDiplomacy staff actively contribute to this internal idea sharing forum, now managed by the Management Bureau and the Secretary of State's cadre.

• Remote access and teleworking.

• Virtual Work Environments: eDiplomacy is poised to play a leading role in the Windows SharePoint Services (WSS) adoption effort at State. The State Messaging and Archive Retrieval Toolset (SMART) program is heading the WSS deployment effort.