Quality and Public Reporting
North Shore-LIJ is the 2010 recipient of the National Quality Forum's National Quality Healthcare Award.
The health system discloses its hospitals’ quality performance data to the public on its web site which includes information on hospital-acquired infection rates; performance in treating patients for heart attacks, heart failure and pneumonia; and success rates in performing cardiac bypass and joint replacement surgeries. Patient satisfaction scores are also posted.
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Famous quotes containing the words quality, public and/or reporting:
“Recent studies that have investigated maternal satisfaction have found this to be a better prediction of mother-child interaction than work status alone. More important for the overall quality of interaction with their children than simply whether the mother works or not, these studies suggest, is how satisfied the mother is with her role as worker or homemaker. Satisfied women are consistently more warm, involved, playful, stimulating and effective with their children than unsatisfied women.”
—Alison Clarke-Stewart (20th century)
“Instead of offering the Indians a chance to surrender, and to be taken peaceably, General Connor issued a very cruel order to his men—’Take no prisoners, fight to the death; nits breed lice.’”
—State of Utah, U.S. public relief program (1935-1943)
“I have been reporting club meetings for four years and I am tired of hearing reviews of the books I was brought up on. I am tired of amateur performances at occasions announced to be for purposes either of enjoyment or improvement. I am tired of suffering under the pretense of acquiring culture. I am tired of hearing the word “culture” used so wantonly. I am tired of essays that let no guilty author escape quotation.”
—Josephine Woodward, U.S. author. As quoted in Everyone Was Brave, ch. 3, by William L. O’Neill (1969)