Criticism
Next-Best-Action is a trademark of Chordiant Software from which one could infer it is merely a marketing slogan specific to that company.
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Famous quotes containing the word criticism:
“As far as criticism is concerned, we don’t resent that unless it is absolutely biased, as it is in most cases.”
—John Vorster (1915–1983)
“I consider criticism merely a preliminary excitement, a statement of things a writer has to clear up in his own head sometime or other, probably antecedent to writing; of no value unless it come to fruit in the created work later.”
—Ezra Pound (1885–1972)