Criticism
The shopping centre has been criticised for their health and safety procedures, when a disabled woman struggled to evacuate the building when a chip shop caught fire on 27 October 2008. The woman was trapped inside the TJ Hughes department store as smoke filled the building, and claims she told a store assistant, "don't forget us, will you?" and asked for a Health and Safety officer, but never received the required assistance. Around 1,000 shoppers were evacuated as three fire crews were called to Costara's Fish Bar just after 2 pm and took over three hours to extinguish the blaze.
Read more about this topic: New Strand Shopping Centre
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