Functional Areas and Applications
NetExpert operates in these related management functional areas and applications as defined by ITIL, eTOM, FCAPS, and other Wikipedia sources.
- Service level management
- Service management
- Exception management
- Quality of service
- Key performance indicators (KPI) are essential parts of a measurable objective, which is made up of a direction, KPIs, benchmark, target, and time frame.
- Performance management
- Network performance
- Network performance management
- Fault management
- Event correlation is a technique for making sense of a large number of events and pinpointing the few events that are really important in that mass of information. Event correlation usually takes place inside the management platform.
- Root cause analysis (RCA) is rooted in the practice of failure analysis as employed in operations.
- Network management
- System management
- Configuration management
- Common Information Model (CIM) is an open standard that defines how managed elements in an IT environment are represented as a common set of objects and relationships between them. This is intended to allow consistent management of these managed elements, independent of their manufacturer or provider.
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