Services
Navy Federal offers the typical suite of account services offered by most financial institutions, including savings accounts, checking accounts, IRA accounts, and certificates. The savings product is named "Share Savings" to reflect the fact that a member's initial savings deposit ($5.00) literally represents their share of ownership in the credit union. Navy Federal also offers members consumer loans, credit cards, mortgages and home equity lines of credit, as well as some small business services. Navy Federal's CUSO, Navy Federal Financial Group, offers more extensive investment services, online brokerage services, and insurance.
As of October 2012, Navy Federal has 223 branches and over 450 ATMs, located both inside the United States and abroad. Navy Federal offers extensive online services via its corporate website, Navy Federal Online. In addition, members can make ATM transactions through the 28,000 CO-OP Network locations at other credit unions and 7-Eleven stores in the U.S. and Canada without any surcharge fees.
Due to the nature of its membership (which includes actively deployed military personnel in every time zone), Navy Federal maintains 24-by-7 operations in its three call centers located in Vienna and Winchester, Virginia, and in Pensacola, Florida (its largest call center), as well as round-the-clock online services.
Read more about this topic: Navy Federal Credit Union
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