Services
The services provided by Job Services Australia differ according to the level of disadvantage of the job seeker, circumstances or the allowance they are receiving from Centrelink. Services include:
- Stream 1 (Limited): Job Services Australia assists in creating an online resume for the purpose of applying for jobs through DEEWR's online Australian JobSearch (AJS) website, and automatically matching the job seeker's knowledge, skills and experience to new jobs that are available.
- Stream 1: This part of the JSA model includes Intensive Activities, where job seekers participate in activities to develop their skills in resume development, application writing, cold canvassing, goal setting, career planning, interview techniques, job search and work experience.
- Stream 2 & 3: These job seekers are experiencing moderate and significant disadvantage (respectively). Job seekers will enter into an Employment Pathway Plan (EPP) which will include activities and assistance aimed at improving the job seekers' employability. The focus will be on addressing the vocational and non-vocational needs of the job seeker.
- Stream 4: These job seekers are assessed as having the most severe levels of disadvantage and may be affected by such things as mental health, disability, homelessness, abuse, drug/alcohol etc. JSA providers will work with the job seeker to address their most pressing issues/barriers first. The aim is to achieve employment, however this may take some time.
- Work Experience: This phase usually begins for a job seeker after 12 months in a particular stream. In the work experience phase, job seekers who are eligible are required to participate in a work experience activity on an annual basis. Work experience activities could include Work for the Dole, Green Corp, Volunteer Work, Part Time Work, Part Time Study, Unpaid Work Experience, Participation in Government Programs or Non-Vocational Activities.
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—Elizabeth M. Gilmer (1861–1951)