Encouragement of Smarter Management With Better Relationship To Workers
His son-in-law, Ralph Flanders, reported that Hartness examined “some of the elements which go into making workmen both contented and productive” in his book The Human Factor in Works Management. His Hartness Turret Lathe Manual starts with the statement:
| “ | Since the machine is only an implement, it cannot be considered a thing entirely apart from the man. In fact, the man is the greater part. The personal welfare of the operator must be considered. This is something more than the man’s relation to the machine. It includes an equally important phase—his relationship to other men and to his environment in general. | ” |
In a sense Hartness was responding to the era's enthusiastic fervor for scientific management, which Hartness and many others felt did not adequately address the psychology of how to manage employees as human beings and maintain their respect.
Read more about this topic: James Hartness
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