Other Frameworks and Concern With The Overhead
Analogous to debates in software engineering between agile and prescriptive methods, there is debate between lightweight versus heavyweight approaches to IT service management. Lighter weight ITSM approaches include:
- ITIL Small-scale Implementation colloquially called “ITIL Lite” is an official part of the ITIL framework.
- FITS was developed for UK schools. It is a simplification of ITIL.
- CoPr or "copper calls for limiting Best Practice to areas where there is a business case for it, and in other areas just doing the minimum necessary.
- OpenSDLC.org is a Creative Commons ITSM/SDLC Framework Wiki.
- MOF 4 is a Microsoft Operations Framework covers the IT service management lifecycle with a practical focus.
Read more about this topic: IT Service Management
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