Mission Statement
The Healthcare Commission aimed to promote improvement in the quality of NHS and independent healthcare across England and Wales. Among the Commission's functions, these mainly included:
- to independently inspect health services from patients' perspective, using standards set out by the Department of Health
- to coordinate NHS inspections with a range of other healthcare organisations in order to minimise disruption to doctors and nurses
- to identify how effectively public funds are used within healthcare - particularly whether tax payers are getting good value for money
- to develop an independent second stage for complaints about the NHS which cannot be resolved locally
- to investigate serious failures in healthcare services
- to publish regular ratings of NHS trusts in England and an annual report on healthcare in England and Wales.
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