First Hull Trains - Performance

Performance

The latest performance figures for First Hull Trains to be released by the ORR as of the second quarter of the financial year 2010/11 are 83.6% PPM and 85.9% MAA. These figures are both up on those of last quarter and the last twelve months respectively.

In July 2011 First Hull Trains was recognised as one of the highest-rated rail operators in the UK, with 95% of passengers rating the service good. However, in the same month the company was plagued with yet more Class 180 problems, forcing it to run a much-reduced timetable and make a public apology.

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