Market
Gartner estimates that market penetration for field service applications has reached 25% of the addressable market. Software sales in the FSM market can only be approximated. Privately held vendors and some ERP vendors (for example, Infor, IBM, Oracle and SAP) do not disclose software sales in the area of FSM. Gartner research puts the revenue for packaged field service dispatch and workforce management software applications, not including service revenue, at approximately $308 million in 2011 (expected to rise to $329 million by 2013).
Read more about this topic: Field Service Management
Famous quotes containing the word market:
“Writing ought either to be the manufacture of stories for which there is a market demand—a business as safe and commendable as making soap or breakfast foods—or it should be an art, which is always a search for something for which there is no market demand, something new and untried, where the values are intrinsic and have nothing to do with standardized values.”
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—Friedrich Nietzsche (1844–1900)
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—Mikhail Gorbachev (b. 1931)