Falabella (retail Store) - History and Operations

History and Operations

The company was founded by Salvatore Falabella, an Italian Chilean immigrant, in 1889. In its original form, it was a tailor shop but today has become one of the largest retailers in South America. Through organic growth and mergers, the company has added a number of additional businesses. In the early 1980s, Falabella created CMR, a private credit card. The financial division of the company also includes retail bank Banco de Falabella with branches in Chile and Peru, a travel agency and insurance reseller found in all 4 countries where Falabella has department stores.

In the late 1990s, Falabella created a joint venture with Home Depot to expand into Chile. It was later bought out by Falabella. Homecenter later merged with Sodimac to create the largest big box home improvement retailer in South America with stores in all 4 countries.

Falabella also operates supermarkets under the Tottus and San Francisco brands in Chile and Peru. In 2010 the company began an aggressive expansion program to increase its presence in the 4 countries that it operates with 40 new locations of all its brands including malls, power centers, strip malls all to be anchored by Falabella Department stores.

S.A.C.I. Falabella
Brands
  • Banco Falabella
  • Falabella Department Stores
  • Mall Plaza
  • Tottus
  • Sodimac
  • Annual revenue USD 6.9 billion (2009)
  • Employees 54,900
  • Website falabella.com

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