Career
After his graduation, Eric Reiss moved to Copenhagen, Denmark to become a stage director at the Royal Danish Theatre. He was originally apprenticed in the fall of 1976 to Danish director Sam Besekow, where he assisted with the production of Eduardo De Filippo's play Saturday, Sunday, Monday. In early 1977, Reiss was granted full director status by the theater. In 1977, his original play, Marionettes, was awarded first prize at the Illinois One-Act Play Festival.
Following a 10-year career in the Scandinavian theater world, publication of the first Danish-language adventure game (Skabet), and a short stint studying Egyptology, Reiss' first book, The Compleat Talking Machine (ISBN 1-886606-18-8) led to a career change in 1986 when he migrated from theater to professional writing.
Reiss wrote the talking machine book, now in its fifth edition (10th printing). Reiss has since worked almost exclusively in developing business-to-business communications materials and marketing strategies.
With the advent of PC-based multimedia in the late 80s and the World Wide Web a few years later, Reiss combined his knowledge of theater, communication, and computers to build interactive business tools. In early 1997, he developed an on-line communications concept for his employer, Cross-Border Communications. The resulting microsite, Rick's Cafe, was an interactive precursor to a blog and was subsequently voted Macromedia Site of the Week.
Reiss is currently CEO of the Copenhagen-based FatDUX Group ApS, which designs online and offline interactive experiences. He is a past president of the Information Architecture Institute, serves as Chair of the European Information Architecture Summit - EuroIA, and is on the Advisory Board of the Copenhagen Business School (Department of Informatics) and the Romanian Institute of Information Architecture. Between 2009-2011, Reiss was an Associate Professor of Usability and Design at IE Business School (formerly Instituto de Empresa) in Madrid, Spain, where he received several awards for his teaching, including the "Best Professor" prize in 2009.
Reiss is still active as a performer and musician, working regularly with Vivienne McKee's London Toast Theatre in Copenhagen. He was also a regular on the MTV-produced candid-camera show, Rent Fup, during the season 1998–1999. Other acting credits include the Danish film, Miraklet i Valby (1989) and off-screen dubbing for Lars von Trier's Dancer in the Dark (2000).
Reiss and his wife Dorthe make their home in Copenhagen, Denmark.
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