Measuring Performance
The performance of every Ambulance Trust is measured by the government. Commonly called 'ORCON', after the consultancy used to formulate them, they are more properly called NAPS - New Ambulance Performance Standards. The Government's targets are to reach 75% of Category A (life-threatening) calls - as decided by the computerised AMPDS (except the Berkshire Division of South Central Ambulance where CBD (Criterion Based Dispatch) is used) - within eight minutes. A number of initiatives have been introduced to assist meeting these targets, including Rapid Response Vehicles and Community First Responders. The target in Wales is set by the Welsh Assembly Government (WAG). Currently the WAG requires 65% of category A calls to be reached within 8 minutes.
Read more about this topic: Emergency Medical Services In The United Kingdom
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