E-Comm

E-Comm

E-Comm 9-1-1 is a multi-municipality agency that provides emergency communications operations for the region of southwest British Columbia. The company coordinates 9-1-1 service for police, fire, and ambulance service, providing call-taking and dispatch services for multiple agencies in the Lower Mainland area. E-Comm's service area covers Metro Vancouver (from Lions Bay to Langley), the Sunshine Coast Regional District, south Squamish-Lillooet Regional District and the Whistler-Howe Sound area serving a population of more than two million residents. The company provides call-taking for all participating municipalities, transferring incoming calls to the appropriate agency. Furthermore, E-Comm provides dispatch services for eleven police departments and nineteen fire departments.

E-Comm owns and operates the Wide-Area Radio Network (WARN), a shared communications system used by police agencies, fire departments and the entire British Columbia Ambulance Service in Metro Vancouver. The WARN features earthquake-resistant infrastructure and enhanced security measures, providing improved coverage, clarity, and reliability. The WARN allows for real-time communication between members of separate agencies, increasing inter-agency communication and coordination.