Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.
Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support.
Read more about Customer Support: Automation
Famous quotes containing the words customer and/or support:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“I support all people on earth
who have bodies like and unlike my body,
skins and moles and old scars,
secret and public hair,
crooked toes. I support
those who have done nothing large.”
—Naomi Shihab Nye (b. 1952)