Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.
Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support.
Read more about Customer Support: Automation
Famous quotes containing the words customer and/or support:
“The customer is the immediate jewel of our souls. Him we flatter, him we feast, compliment, vote for, and will not contradict.”
—Ralph Waldo Emerson (1803–1882)
“Surely, ‘tis one step towards acting well, to think worthily of our nature; and as in common life, the way to make a man honest, is, to suppose him so ... so here, to set some value upon ourselves, enables us to support the character ... of generosity and virtue.”
—Laurence Sterne (1713–1768)