Famous quotes containing the words customer, care and/or centers:
“The elements of success in this business do not differ from the elements of success in any other. Competition is keen and bitter. Advertising is as large an element as in any other business, and since the usual avenues of successful exploitation are closed to the profession, the adage that the best advertisement is a pleased customer is doubly true for this business.”
—Madeleine [Blair], U.S. prostitute and madam. Madeleine, ch. 5 (1919)
“The art of leadership ... consists in consolidating the attention of the people against a single adversary and taking care that nothing will split up that attention.... The leader of genius must have the ability to make different opponents appear as if they belonged to one category.”
—Adolf Hitler (18891945)
“But look what we have built ... low-income projects that become worse centers of delinquency, vandalism and general social hopelessness than the slums they were supposed to replace.... Cultural centers that are unable to support a good bookstore. Civic centers that are avoided by everyone but bums.... Promenades that go from no place to nowhere and have no promenaders. Expressways that eviscerate great cities. This is not the rebuilding of cities. This is the sacking of cities.”
—Jane Jacobs (b. 1916)