Environment Independence
CTI servers like CT Connect must operate in a heterogeneous computing environment and must interoperate with other system components chosen by application developers and users. CT Connect takes an "open" stance towards other system components, interoperating with a wider range of compoennts than other CTI servers. This open stance is undoubtedly one reason that CT Connect has survived for 20 years while other competitors such as IBM CallPath and Novell Telephony Services have been discontinued.
For CTI servers, important dimensions of interoperation are:
Read more about this topic: CT Connect
Famous quotes containing the words environment and/or independence:
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—William Faulkner (1897–1962)
“In England the judges should have independence to protect the people against the crown. Here the judges should not be independent of the people, but be appointed for not more than seven years. The people would always re-elect the good judges.”
—Andrew Jackson (1767–1845)