Environment Independence
CTI servers like CT Connect must operate in a heterogeneous computing environment and must interoperate with other system components chosen by application developers and users. CT Connect takes an "open" stance towards other system components, interoperating with a wider range of compoennts than other CTI servers. This open stance is undoubtedly one reason that CT Connect has survived for 20 years while other competitors such as IBM CallPath and Novell Telephony Services have been discontinued.
For CTI servers, important dimensions of interoperation are:
Read more about this topic: CT Connect
Famous quotes containing the words environment and/or independence:
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“...there was the annual Fourth of July picketing at Independence Hall in Philadelphia. ...I thought it was ridiculous to have to go there in a skirt. But I did it anyway because it was something that might possibly have an effect. I remember walking around in my little white blouse and skirt and tourists standing there eating their ice cream cones and watching us like the zoo had opened.”
—Martha Shelley, U.S. author and social activist. As quoted in Making History, part 3, by Eric Marcus (1992)