CT Connect - CTI Standards

CTI Standards

The principal standards specification for CTI is ECMA Computer-supported Telecommunications Applications or CSTA. The CSTA standard specifies a call model (that is, how parties participate in a call and the steps a call goes through as it proceeds) and a set of messages that can be exchanged between a telephone system and a computer system. When both telephone systems and computer systems implement the CSTA standard, a customer can choose freely among competing products with confidence that they will interoperate.

As described more fully below, the CT Connect development team participated in the definition of CSTA. CT Connect and its predecessor, Digital Equipment's Computer Integrated Telephony product line, implement the CSTA call model and support the relevant CSTA protocol standards. Several telecommunications equipment vendors have used CT Connect as a laboratory CSTA reference to test their own products' compliance with the standard.

Read more about this topic:  CT Connect

Famous quotes containing the word standards:

    A generation which has passed through the shop has absorbed standards and ambitions which are not of those of spaciousness, and cannot get away from them. Everything with them is done as though for sale, and they naturally have in view the greatest possible benefit, profit and that end of the stuff that will make the best show.
    Alexander Herzen (1812–1870)