Service Levels and Geographic Information
Computerized mapping, Automatic vehicle location, Automatic number identification and caller-identification technology are often used to enhance the service by pinpointing the locations of both the client and the most suitable vehicle for serving the client.
Some CAD systems allow several sources of information to be combined. For example, adding automatic vehicle location (AVL) and geographic information (GIS) could improve service by getting units to a service call location faster. Ideally, CAD is connected to monitor vehicle locations provided by an AVL system. This information is used to suggest the closest vehicle to an event. How is the closest unit determined?
Read more about this topic: Computer-aided Dispatch
Famous quotes containing the words service, levels and/or information:
“For those parents from lower-class and minority communities ... [who] have had minimal experience in negotiating dominant, external institutions or have had negative and hostile contact with social service agencies, their initial approaches to the school are often overwhelming and difficult. Not only does the school feel like an alien environment with incomprehensible norms and structures, but the families often do not feel entitled to make demands or force disagreements.”
—Sara Lawrence Lightfoot (20th century)
“Pushkin’s composition is first of all and above all a phenomenon of style, and it is from this flowered rim that I have surveyed its seep of Arcadian country, the serpentine gleam of its imported brooks, the miniature blizzards imprisoned in round crystal, and the many-hued levels of literary parody blending in the melting distance.”
—Vladimir Nabokov (1899–1977)
“Computers are good at swift, accurate computation and at storing great masses of information. The brain, on the other hand, is not as efficient a number cruncher and its memory is often highly fallible; a basic inexactness is built into its design. The brain’s strong point is its flexibility. It is unsurpassed at making shrewd guesses and at grasping the total meaning of information presented to it.”
—Jeremy Campbell (b. 1931)