Services
Cognizant provides information technology, consulting and BPO services. These include business & technology consulting, systems integration, application development & maintenance, IT infrastructure services, analytics, business intelligence, data warehousing, CRM, supply chain management, engineering & manufacturing Solutions, ERP, R&D outsourcing, and testing solutions.
In 2011, the company's revenue from IT services was split roughly evenly between application development and application maintenance. Its business process outsourcing unit leans towards "higher-end" services i.e. work that involves domain knowledge and skills, such as legal services or healthcare claims processing rather than simple voice-based support services.
In the 2012 earnings announcements, the CEO Frank D'Souza categorized the company's service offerings in three groups: Horizon 1 (application development and maintenance), Horizon 2 (BPO, IT Infrastructure Services & business consulting) and Horizon 3 ("SMAC" - Social, Mobile, Analytics and Cloud). In May 2012, the Horizon 1 services accounted for around 75% of the company's revenues, and Horizon 2 services about 15%.
Read more about this topic: Cognizant Technology Solutions
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