Famous quotes containing the words civil and/or agency:
“There is reason in the distinction of civil and uncivil. The manners are sometimes so rough a rind that we doubt whether they cover any core or sap-wood at all.”
—Henry David Thoreau (1817–1862)
“It is possible that the telephone has been responsible for more business inefficiency than any other agency except laudanum.... In the old days when you wanted to get in touch with a man you wrote a note, sprinkled it with sand, and gave it to a man on horseback. It probably was delivered within half an hour, depending on how big a lunch the horse had had. But in these busy days of rush-rush-rush, it is sometimes a week before you can catch your man on the telephone.”
—Robert Benchley (1889–1945)