Business Roles
Process owner
- Operational process controlling
- Planning and execution of the operational process achievement
- Ensure competence and resource planning of processes on an operational level
- Coordination with other processes
Process manager
- Strategic process controlling
- Introducing a working process control
- Ensure competence and resource planning of processes
- Coordination with other processes
Process member
- Realization of customer requirements in the process execution
- Measurement of concrete process achievements in their on processes environment
- Continuous improvement of process achievements
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Read more about this topic: Chief Process Officer
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