Communications and Control Rooms
As of March 2009, BTP operates two control rooms and one Call Handling Centre:
- First Contact Centre: Based in Birmingham and responsible for handling all routine telephone traffic. This facility was created further to criticism by HMIC.
- Force Control Room – Birmingham: Based in Birmingham – alongside the First Contact Centre – and responsible for the East Midlands, West Midlands, Wales, the North West of England, the North East of England, the South West of England and Scotland.
- Force Control Room – London: Responsible for the Greater London area (including the London Underground and Mainline) and the Home Counties.
Read more about this topic: British Transport Police
Famous quotes containing the words control and/or rooms:
“America is neither free nor brave, but a land of tight, iron- clanking little wills, everybody trying to put it over everybody else, and a land of men absolutely devoid of the real courage of trust, trust in life’s sacred spontaneity. They can’t trust life until they can control it.”
—D.H. (David Herbert)
“If nations always moved from one set of furnished rooms to another—and always into a better set—things might be easier, but the trouble is that there is no one to prepare the new rooms. The future is worse than the ocean—there is nothing there. It will be what men and circumstances make it.”
—Alexander Herzen (1812–1870)