Communications and Control Rooms
As of March 2009, BTP operates two control rooms and one Call Handling Centre:
- First Contact Centre: Based in Birmingham and responsible for handling all routine telephone traffic. This facility was created further to criticism by HMIC.
- Force Control Room – Birmingham: Based in Birmingham – alongside the First Contact Centre – and responsible for the East Midlands, West Midlands, Wales, the North West of England, the North East of England, the South West of England and Scotland.
- Force Control Room – London: Responsible for the Greater London area (including the London Underground and Mainline) and the Home Counties.
Read more about this topic: British Transport Police
Famous quotes containing the words control and/or rooms:
“There is one thing you and I as parents cannot do, not do we want to do if we really think about it, and that’s control our children’s will—that spirit that lets them be themselves apart from you and me. They are not ours to possess, control, manipulate, or even to make mind.”
—Barbara Coloroso (20th century)
“Our treatment of both older people and children reflects the value we place on independence and autonomy. We do our best to make our children independent from birth. We leave them all alone in rooms with the lights out and tell them, “Go to sleep by yourselves.” And the old people we respect most are the ones who will fight for their independence, who would sooner starve to death than ask for help.”
—Margaret Mead (1901–1978)