British Transport Police - Communications and Control Rooms

Communications and Control Rooms

As of March 2009, BTP operates two control rooms and one Call Handling Centre:

  • First Contact Centre: Based in Birmingham and responsible for handling all routine telephone traffic. This facility was created further to criticism by HMIC.
  • Force Control Room – Birmingham: Based in Birmingham – alongside the First Contact Centre – and responsible for the East Midlands, West Midlands, Wales, the North West of England, the North East of England, the South West of England and Scotland.
  • Force Control Room – London: Responsible for the Greater London area (including the London Underground and Mainline) and the Home Counties.

Read more about this topic:  British Transport Police

Famous quotes containing the words control and/or rooms:

    “Grown-up people do very little and say a great deal.... Toddlers say very little and do a great deal.... With a toddler you cannot explain, you have to show. You cannot send, you have to take. You cannot control with words, you have to use your body.”
    —Penelope Leach (20th century)

    “Totem poles and wooden masks no longer suggest tribal villages but fashionable drawing rooms in New York and Paris.”
    —Mason Cooley (b. 1927)